Over the past few months GVMH has adopted plain language codes for the announcement of emergency or critical situations. Hospitals across the country have transitioned to plain language codes to speed reaction times and help caregivers understand a code when working in different facilities. Uniformity and simplicity are important in an emergency and codes in hospitals across the country are becoming less blurred.
Earlier in the week we had our first real Security Alert. An elderly gentleman had accompanied his family to an appointment in the Medical Plaza. The gentleman told his family he was going to the restroom and when he didn’t return after an extended period of time the family became understandably worried and notified staff.
A Security Alert was called and staff throughout the facility jumped to attention. Staff responded quickly and efficiently. I feel comfortable in stating that every square inch of the facility and parking lot were searched multiple times. Engineering staff even went so far as to roll back security footage until they were able to pinpoint the exact time the individual walked out of the building.
Fortunately this Security Alert had a happy ending. The individual was found to be happy and healthy in his own home almost an hour after the event started. It was an intense hour and staff responded better than we could have asked. What could have been a tragedy turned out to be a misunderstanding. In an emergency seconds count and minutes matter and staff wasted no time in responding to the code and I know many staff will be relieved to know the outcome of the event which is why I felt compelled to share.
In this situation the all clear signalled all is OK.