Physicians are most satisfied when they deliver high quality care to their patients, but problems with electronic medical records and red tape are hindering their practices, a multi-state survey shows.
The RAND Corp. report was commissioned by the American Medical Association and surveyed hundreds of physicians in six states to identify the factors that influence professional satisfaction. The survey found that only 20% of physicians said they want to return to paper medical records.
Most physicians, however, expressed deep frustration with costly and overly complicated EHRs that have fallen far short of their promise to improve practice efficiency.
Mark Friedberg, MD, was the study’s lead author at RAND, and he reported that most physicians like some aspects of their EHR and the vast majority prefer EHR to paper. However, physicians also report that EHRs are not nearly as good as they can and should be. The conclusion of the study is to rapidly improve EHR usability and functionality.
Physician satisfaction is extremely important for many reasons. Physicians are the cog that turns the wheel in health care and they make life and death decisions every single day. Poor physician satisfaction can have an impact on quality of care especially when systems they rely upon are not as efficient as they can, or should be.