Has mobile made us impatient

It’s hard to ignore the impact mobile technology is making. Not just in health care, but in every facet of life. Our expanding ability to “do it now” is becoming the norm. Want to watch a movie? No need go to the theater or the rental store (or box) – just download from Netflix or iTunes and you can watch it immediately. Forget to pay your credit card bill? Just pay it from your smart phone. It is remarkable to see how impatient technology in general, and mobile technology specifically, has made us. We’re spoiled.

Is mobile technology also setting unreal expectations for patients?  More and more patients want results from tests and procedures as soon as the test is complete.  The problem is, no matter how hard we work or how much we try to put a rush on things we can’t speed some of the things we do.  For example a 24 hour culture will always take 24 hours – no matter how quickly we want the results. 

Mobile technology is great but sometimes patience and perspective are more valuable.

About Craig Thompson

I am a young professional with two great sons, and I work in the healthcare setting. I am employed in hospital administration and serve as Chief Executive Officer at Golden Valley Memorial Healthcare in Clinton, Missouri. At GVMH we care for our families, friends and neighbors. We're committed to providing the safest, friendliest and most compassionate care to all we serve.
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