“Generally” Speaking

I recently read a quote from General George S. Patton that applies to what I believe is appropriate management style. Here’s the quote “Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.”

I’m a firm believer that sometimes the best management is no management at all. It may be best to get out-of-the-way and let people do their jobs. I also believe that you get what you expect from people. If expectations are high and you provide the appropriate support, you get results. I you don’t expect much of people, you’ll likely get exactly what you expect – not much.

For both of these reasons it’s extremely important to hire the right person and more importantly the right type of person. The right type of person is a person with a positive attitude, a person who is willing to make a decision and a person who understands he or she will make a mistake.

We all make mistakes but mistakes provide an opportunity for learning. The only real mistake we can make is not learning from a previous mistake and making the same mistake over and over again.

About Craig Thompson

I am a young professional with two great sons, and I work in the healthcare setting. I am employed in hospital administration and serve as Chief Executive Officer at Golden Valley Memorial Healthcare in Clinton, Missouri. At GVMH we care for our families, friends and neighbors. We're committed to providing the safest, friendliest and most compassionate care to all we serve.
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