A note from Mrs. August…

Kisa Eye is a Physical Therapist on the GVMH team and she provides services to patients in home setting through our Home Health Department and she provides lymphedema treatment to outpatients at the Ohio Street Facility.

Kisa was selected as the GVMH Staff Member of the Month in August and she recently sent the below letter to Randy S. Wertz our CEO.  Randy shared the letter with me and Kisa has no idea its ending up on this blog! (sorry Kisa, I hope that I haven’t embarrassed you) 

After reading the letter I believe you’ll recognize why Kisa is such a great asset to the organization and why she was very deserving of being named Staff Member of the Month.

I would like to express my thanks for being named the August “Staff Member of the Month” for GVMH. It is so nice to be recognized for my work and commitment to my patients and my profession.

“Why do I do this job?”

I had been asking myself this question in the weeks and days prior. We had been experiencing 100+ degree weather and I can’t count the number of people talking about how hot their car was when they left work. I would grumble to myself thinking “I’ve done that about 15 times today, get in a car so hot you can hardly touch anything and the car barely cools off before I get out again.” Then I am reminded of the, not-so-distant, past winter of the blizzard. I would hear others talking about their trials getting to work. That is really just the beginning for us home health workers because, once we get to work, we head right back out to homes that were not cleared of snow at all. And, of course, just because we get to our destination does not mean that the homes will have air conditioning or adequate heat. I start thinking to myself that almost all other jobs within my profession of physical therapy are in climate controlled settings, like hospitals, outpatient clinics, nursing homes and schools, just to name a few. Then there is also our world of flat tires, bridge closings, detours, etc…

“So why do I do this job?”

The answer is pretty simple. Once I hit that front door, there is a person on the other side…my patient…who has been awaiting my visit to tell me about how they are feeling, not to hear me complain about the weather or road work that held me up on my way. And really, I forget about all that while I am with my patient. I am privileged to get to treat my patient one-on-one without interruption. Sure, we visit casually about the weather and other things but, the purpose of our visit is to help them get better. And they do!!! Just look at our functional outcome measures that are among the highest in the nation. Our patients feel that they are getting better too, as we help them find the resources that they need to care for them appropriately. While I wish I could take credit for all of that, I can’t. The reason I do my job well is only due to the people I work with. All of the clinical and support staff at the office or in the homes, they help me to do a better job. We all coordinate our care for the best interest of the patient. One person could not do it alone. So, I would like to thank GVMH for providing me with the opportunity to work with outstanding people everyday! That is really why I do the job that I do and enjoy it so much.

Kisa Eye, PT, CLT-LANA

About Craig Thompson

I am a young professional with two great sons, and I work in the healthcare setting. I am employed in hospital administration and serve as Chief Operating Officer at Golden Valley Memorial Healthcare in Clinton, Missouri. These are challenging and exciting times in healthcare and my blog will focus on healthcare, raising boys or being raised by boys, and living in mid America.
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